Privacy Policy
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Our commitment to your privacy is simple. This page explains in clear, simple English what data we collect, why we need it, and how we keep it 100% secure.
Who We Are
This website (www.eastlondoncarlocksmith.co.uk) is owned and operated by Auto Advanced Access Limited. For the purposes of UK data protection law (GDPR), we are the “data controller” for any personal information you provide to us.
What Data We Collect
We only collect the information we absolutely need to provide you with our service. This includes:
- Your Name: So we know who we are speaking to.
- Your Phone Number: So we can contact you about your job and our technician can call you on arrival.
- Your Location: (e.g., your postcode or current location) So we can dispatch a technician to you.
- Your Vehicle Details: (e.g., make, model, year) So we can provide an accurate quote and ensure our technician has the right tools.
We collect this information when you call us or when you submit our online contact form.
How We Use Your Data (And How We Don't)
We use your data for one reason and one reason only: to solve your problem.
This includes:
- Providing you with an accurate quote for our services.
- Dispatching a technician to your location.
- Contacting you with updates about your specific job.
Here is our unassailable promise: We will never sell, share, or rent your personal data to any third party marketing company. Ever. Your information stays with us.
How We Protect Your Data
We take the security of your personal information seriously. We use all reasonable technical and administrative measures to protect your data from loss, theft, misuse, or unauthorised access.
You Are Always in Control
You have rights over your personal data. You have the right to:
- Ask to see a copy of the information we hold about you.
- Ask us to correct any information that is wrong.
- Ask us to delete your personal data from our records.
Questions About This Policy?
If you have any questions at all about this privacy policy or how we handle your data, please get in touch with us.